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Exchange 2010, Set automatic response even if outlook or session is closed [Resolved]

I have an email account dedicated to receive employment applications, the HR department wants an automatic reply being sent to the applicants with a greeting and a privacy disclaimer, etc.

  • I can't setup a rule because it will only work when the session is started and outlook is opened
  • I can't set an automatic reply because it automatically adds "Out of office" in the reply subject
  • I found a 3rd party software that does the job, but this would be my 2nd choice ($$$)

Is there a builtin function in exchange server, or a free 3rd party software that allows me to send an automatic reply (without the "out of office" message) once a message has been received and having outlook and the session closed?


Asked January 11, 2017
Posted Under: Network
10 views
1 Answers

In the auto-reply rule there is one Client-Side, but watch out, as there is one you can create as Server-Side.


For the server

You need to have the Allow automatic replies option enabled to have that work in your Exchange

Open Exchange Management Console Expand Organization Configuration-> Hub Transport In the right pane select the Remote Domains tab

Right click Default and choose Properties

On the General tab you can set which type of Out of Office Messages you will allow to be sent out. By default only external OOF messages are allowed. You can change the option to also allow OOF messages created by Outlook 2003 and previous.

On the tab named “Format of original message sent as attachment to journal report:” (Exchange 2007) or “Message Format” (Exchange 2010) you can enable or disable the automatic replying/forwarding.


For the rule

Rules and Alerts > New Rule > Start from a Blank Rule, select "Check messages when they arrive" > Next > Select "Where my name is in the To or Cc box" > Next > Select "Have server reply using a Specific Message".

Don't select a template, it will create a client side rule. You must select a specific's message.


Answered January 11, 2017
 
Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! – Tuco 29 mins ago
 CanDoerz  1 week ago
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