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What are the required permissions to view Delivery Reports in Exchange 2013? [Resolved]

According to the Mail Flow Permissions page the following roles are required to do Message Tracking:

  • Organization Management
  • Records Management
  • Recipient Management

The domain admin has these roles assigned to it. Yet when I login to EAC I am still not able to view delivery reports for other users. On the other hand I can see the admin's reports and I can login to OWA with my own user and see reports for myself too.

Clearly this is a permissions issue but I don't know what more I need. I'm probably just not noticing the instructions somewhere in the docs.

Below is a screenshot: What my


Question Credit: Chris76786777
Question Reference
Asked December 7, 2017
Posted Under: Network
54 views
2 Answers

The problem is user error. I discovered that I was looking at my permissions with the wrong cmdlet. I was using Get-ManagementRoleAssignment and should have been using:

Get-RoleGroupMember "Organization Management"
Get-RoleGroupMember "Records Management"
Get-RoleGroupMember "Recipient Management"

I've corrected the missing permissions and, as expected, everything is working after a logout/login.


credit: Chris76786777
Answered December 7, 2017

It is not necessary to add the administrator to Organization Management or Records Management.

The solution to the problem is to ensure that the administrator is Mailbox Enabled in Exchange.


credit: Lars Lyngby
Answered December 7, 2017
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